Authorized Reseller Status
We are committed to partnering with trusted and qualified resellers who share our dedication to quality, reliability, and excellent service. Certain authorized resellers are permitted to sell genuine products through their online platforms, including but not limited to:
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Mini Excavators
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Mini Skid Steers
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Attachments
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Remote Control Mowers
When purchasing from an authorized reseller, customers can trust they are receiving authentic equipment supplied and shipped under official authorization.
Service, Warranty & Customer Support
Please note the following important details regarding service and support responsibilities:
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Authorized resellers are fully responsible for all sales, order processing, delivery, after-sales service, warranty claims, parts requests, and technical support for products sold through their platforms.
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The manufacturer does not provide direct customer service, warranty handling, or technical assistance for products purchased through resellers.
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For any questions, service issues, or product inquiries related to purchases from a reseller, customers must contact the reseller directly using the contact details provided on their website.
If the purchase was made directly from the official website or through an offline authorized dealer, customers should contact the manufacturer directly.
Product Identification Policy
To ensure transparency and protect customers:
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All genuine products sold by authorized resellers will be clearly labeled with the correct brand name in product titles, descriptions, and images.
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This ensures customers can easily recognize authentic products and make informed purchasing decisions.
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Products from other brands offered by resellers will be labeled clearly with their respective brand names.
Verification
To confirm whether a seller is an official authorized reseller, or to report concerns regarding product authenticity or misrepresentation, customers are encouraged to contact the manufacturer’s customer support team directly.